Assessor Resource
TLII2006A
Provide freight forwarding services to customers
Assessment tool
Version 1.0
Issue Date: May 2024
Work must be carried out in compliance with the relevant codes of practice and regulations for the carriage of freight.
Work is performed under general supervision, with some accountability and responsibility for self and others in achieving the prescribed outcomes. It involves the application of routine principles and procedures to the provision of freight forwarding services to customers.
This unit involves the skills and knowledge required to provide freight forwarding services to customers, including dealing with customer freight forwarding inquiries and explaining the processes and parameters of freight forwarding services. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)